4.1 Technical Publications Office (TPO) Services
4.2 Research Library Services (Mostly Moved to NCS)
4.3 Reproduction Center Services - (Possible Move to eMITS)
4.4 Office of Strategic Communications (Moved to NCS)
4.5 Internal Controls and Management Systems (ICMS)
4.6 Administrative Support Services
4.7 Archiving Support Services
The ARC and AFRC Technical Publications Office’s (TPO) function is to provide
editing and publishing services in support of ARC and AFRC and the NASA
Scientific Technical Information (STI) Program. The ARC and AFRC TPO will
also support technical editing and publishing for general center products/support
when time permits. The primary functions include accurate technical editing and
related assistance, such as formatting, to pertinent applicable specifications. The
contractor shall perform all related functions, such as work control and
scheduling; administrative support; customer support; development,
documentation, and maintenance of internal operating procedures and systems;
data gathering; records maintenance; productivity and project status report
preparation; and problem follow-up and resolution.
(Mostly moving to the NCS contract) The ARC and AFRC Research Library function is to manage and identify information resources that support NASA’s information needs and deliver those resources to all personnel, regardless of the medium in which that information is stored. Examples of information available through the NASA Libraries and interlibrary loans may include electronic media or physical hard copies, such as reports, books, journals, subscriptions, and reprints. Examples of non-print materials may include such items as microfiche, electronic resources (both physical and virtual), as well as other older formatted information. Supporting the Centers’ information needs includes instructing users in the various products and uses of the library. The Contractor shall comply with NPR 2240, Library Operations and Management, to perform tasks in four primary areas: reference, circulation,
cataloging, and acquisitions. The Library staff will support tasks categorized in Reference Services, Circulation Management, Catalog and Collection Development, and STI Office Support.
(May move to the eMITS contract) The general requirements for the Reproduction Center and Government Printing Office (GPO) printing support services at AFRC include assistance in preparing previously duplicated original materials for compilation into bound volumes
ensuring source material is suitable, itemizing quantities and dates, and filling out the required forms. Government-supplied, forms, spreadsheets, and database systems shall be used to manage the information and maintain records sufficient to respond to specific Joint Committee on Printing (JCP) and other NASA reporting requirements.
(Moved to the NCS Contract) The AFRC Office of Strategic Communications provides a comprehensive suite of products and services designed to provide for the widest practicable and appropriate dissemination of NASA information to employees, the public, and media. The office is responsible for developing, reviewing, approving and distributing time-sensitive information to a broad and diverse audience. Travel and attendance at conferences, workshops, and other specified events as identified by NASA is required. Accurate and clear oral and written communications is critical in all aspect of the contract work. Training on NASA specific systems and applications will be required.
The AFRC Internal Controls and Management Systems (ICMS) is responsible for
the development, implementation, verification, and maintenance of the Armstrong
Management System (AMS). The AMS monitors the management systems necessary for the fulfillment of AFRC’s vision, mission, and objectives in adherence to standards, regulations, policies, specifications, and procedures. The. underlying goal of the AMS is to create a naturally evolving, high performance, and measurable management system. In compliance with NASA’s Management System Policy (NPD 1280.1), the Center AMS is certified to the ISO AS 9100 and 9001 Standards. The contractor shall provide support for the Center audits and the corrective action process. This includes supporting corrective action responses and conducting verifications. The contractor shall provide support for the Center documentation process to include document update, review, and approval.
The contractor shall provide administrative support functions to assist in the day to day operations of the directorates, divisions, branches, and individual projects at ARC and AFRC. While the bulk of the duties are similar in nature, the projects or offices supported may have unique tasks that are performed only in that project or office. Administrative support requirements are split into two categories titled General Administrative Support and Business System Support.
Archives Sciences deals with the preservation of information and have or acquire Records Management skills. For the purpose of this contract, Archives work is defined as the ability to correctly identify and sort formal records from informal records and from non-records. Contractor staff working in this area will be required to create finder keys using National Archives and Records Administration (NARA) standards and properly transfer their completed work to the correct Agencies.